Frequently Asked Questions
Frequently Asked Questions
At Herbst Homes, we know buying a new construction home is a major decision, and we’re here to make the process simple and stress-free. Our FAQ section answers common questions about our communities, floor plans, and home buying process in Northwest Florida.
With over 20 years of experience, we proudly build new homes in Navarre, Milton, East Milton, and Pace, FL, throughout Santa Rosa County.
If you don’t see the answer you’re looking for, feel free to contact our team—we’re always happy to help.
FAQ's
Do you have a BOYL (Build on Your Own Lot) program?
No, we do not currently offer a Build On Your Own Lot (BOYL) program.
At Herbst Homes, we focus exclusively on building new construction homes within our carefully planned communities in Navarre, Milton, Pace, and throughout Santa Rosa County, FL. This allows us to maintain consistent quality, craftsmanship, and a streamlined building process across all of our homes and floor plans.
If you’re interested in one of our available communities or home designs, please contact our team—we’ll be happy to help you find the right home for your needs.
Where are you located and what areas do you serve?
Herbst Homes is based in Navarre, FL, and we build new construction homes exclusively within planned communities throughout Santa Rosa County. Our communities are located in Navarre, Milton, East Milton, and Pace, FL.
We offer thoughtfully designed floor plans within each community, making it easy to find a home that fits your lifestyle.
If you’re interested in one of our communities, contact our team—we’d be happy to help you find the right home in Northwest Florida.
Can I customize my home design?
Our homes are built using thoughtfully designed floor plans, and we do not offer full design customizations. This approach allows us to maintain consistent quality, efficient construction timelines, and better value for our homeowners.
However, buyers may be able to make limited interior selections—such as countertops, flooring, and cabinetry—depending on the stage of construction.
If you’re interested in available options within our communities in Navarre, Milton, Pace, and Santa Rosa County, our team can walk you through what choices are currently available.
How do I submit a warranty request?
All Herbst Homes homeowners have access to our Warranty Portal, where service requests can be easily submitted during the warranty period. Each homeowner is also assigned a Warranty Support Specialist to assist with any questions or claims.
Once submitted, requests are tracked through completion to ensure proper communication and resolution. Our goal is to address any issues promptly and ensure your home meets our quality standards.
In addition, we conduct scheduled warranty check-ins at 1, 4, 8, and 12 months after closing to review your home and address any concerns in person.
Do you have a preferred lender?
Yes. Herbst Homes partners with University Lending to provide financing options for our homebuyers. Their team understands the local market and offers personalized guidance throughout the mortgage process to help make homeownership as smooth as possible.
Buyers who choose University Lending may also have access to exclusive incentives. To learn more or get started, contact Stacy at University Lending to discuss available programs and current financing options.
Do I need a Realtor?
No, you do not need a Realtor to purchase a home with Herbst Homes, but you are welcome to bring one if you choose.
Whether you work with a Realtor or purchase directly with our team, we make the home buying process simple and supported from start to finish. Our team will guide you through every step, ensuring a smooth and stress-free experience.
At Herbst Homes, we are here to help you confidently move into your new home in Navarre, Milton, Pace, and throughout Santa Rosa County, FL.
Does my Realtor need to be with me when I visit the model home?
We recommend that your Realtor attends your model home visit so they can be properly registered and included in the home buying process. This also allows them to ask questions and support you during your tour.
If your Realtor is unable to attend, they must be registered with Herbst Homes prior to your visit. This helps ensure a smooth and seamless experience as you explore our model homes and communities in Navarre, Milton, Pace, and Santa Rosa County, FL.
Can I hire a home inspector to inspect my home once its completed?
Yes. You are welcome to hire a licensed home inspector to inspect your home prior to closing.
Before your closing date, our team will confirm if you plan to schedule an inspection and coordinate access to the home with your chosen inspector.
This process is simple and designed to ensure everything goes smoothly as you prepare to move into your new home in Navarre, Milton, Pace, and Santa Rosa County, FL.
